An attacker can send a special SQL query to obtain sensitive information such as users’ names, email addresses, or other information.

The application does not restrict access to /csms/admin/inquiries/. This might lead to the compromise of an entire application.

The application does not perform any input validation on the value of /csms/admin/inquiries/. This might lead to the compromise of an entire application.

The application does not perform any output validation on the value of /csms/admin/inquiries/. This might lead to the compromise of an entire application.

The application does not restrict the usage of HTTP methods other than GET and POST. This might lead to the compromise of an entire application.

The application does not apply any CSRF countermeasures. This might lead to the compromise of an entire application.

The application does not apply any input validation on the value of /csms/admin/inquiries/. This might lead to the compromise of an entire application.

Help desk software

Help desk software is a type of customer service software that help organizations respond to customer queries, complaints, and requests.

Help desk software usually consists of several modules such as ticketing, knowledge base articles, and forums.

The functionality of help desk software varies significantly depending on the type and size of the organization. Help desks can be found in almost every industry today.

Timeline

Published on: 10/06/2022 18:18:00 UTC
Last modified on: 10/06/2022 19:22:00 UTC

References