A critical vulnerability, identified as CVE-2023-24489, has been discovered in the customer-managed ShareFile storage zones controller. This vulnerability, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller, potentially causing data breaches and unauthorized access to sensitive information. In this post, we will provide a detailed breakdown of the exploit, code snippets, original references, and recommendations for mitigating the vulnerability.

Exploit Details

The vulnerability occurs due to improper input validation when handling user-supplied data in specific RESTful API endpoints. An unauthenticated attacker could exploit this vulnerability by sending a specially crafted HTTP request containing malicious data to the affected API endpoint. If successful, this could result in the execution of arbitrary code on the customer-managed ShareFile storage zones controller, ultimately leading to the potential compromise of the controller.

To demonstrate the exploit, an example of a malicious HTTP request that could be sent to the affected API endpoint is as follows:

POST /api/vulnerable_endpoint HTTP/1.1
Host: target-server.com
Content-Type: application/json
Content-Length: length

  "data": {
    "exploit": "malicious code here"

Once the ShareFile storage zones controller processes this HTTP request, the malicious code embedded within the "exploit" parameter will be executed on the server, potentially resulting in a compromise of the controller.

Original References

The details of CVE-2023-24489 have been published and analyzed by security researchers across multiple platforms. Some of the original references include:

- National Vulnerability Database (NVD)
- CVE Details
- ShareFile Security Bulletin

Mitigation Steps

In order to mitigate the risk associated with CVE-2023-24489, it is highly recommended that customers using the customer-managed ShareFile storage zones controller take the following steps:

1. Update the ShareFile storage zones controller software to the latest version, as this will contain patches for the vulnerability. This can be done by following the instructions provided by ShareFile in their upgrade documentation.

2. Implement proper input validation for user-supplied data, especially for RESTful API endpoints. This ensures that incoming data is sanitized and can reduce the risk of arbitrary code execution.

3. Monitor logs and network traffic for any suspicious activity, such as unauthorized access attempts or data exfiltration. This can help in early detection and response to potential threats.

4. Implement strong access controls, such as multi-factor authentication (MFA), to further secure the ShareFile storage zones controller and protect against unauthorized access.


The CVE-2023-24489 vulnerability is a serious threat to the security of customer-managed ShareFile storage zones controller, as it could potentially lead to unauthorized access and data breaches. By staying informed, following the provided mitigation steps, and keeping the ShareFile storage zones controller software up-to-date, users can significantly reduce the risk associated with this critical vulnerability.


Published on: 07/10/2023 22:15:00 UTC
Last modified on: 07/18/2023 18:19:00 UTC